Art QuestSupport
Need help with Art Quest? Start with the questions below. If your question isn't answered here, email support@hi.cameron.software and include your device and iOS or macOS version.
Frequently asked questions
Does Art Quest work offline?
Yes. The bundled catalog, your Quest, and your notes and tags all work without a connection. Live search and artwork images need a connection, so they're loaded when you're online.
Is my Quest backed up or synced between devices?
Not yet. Your Quest is stored on the device where you use Art Quest. Deleting the app removes it, so keep that in mind before you delete it.
Why does an artwork show a different museum or room than I expected?
Museums rearrange and loan works, so locations can change. Before you visit, check the museum's website to confirm a work is on view. Art Quest shows a caution on works whose location may not be current.
How do I mark a work as Seen or add it to my Must-See list?
Open any artwork and tap Seen or Must-See. In lists, swipe a row to change its status quickly, or press and hold it for more options.
How do I add tags?
Open an artwork and use the tag field. Tags work on any artwork, whether or not you've seen it. Your tags appear in the Tags section of the Quest tab.
How do I turn off location?
Go to Settings, then Privacy & Security, then Location Services, and choose Art Quest. Turning it off only affects the map's location features.
How do I delete my data?
Your Quest is stored only on your device. Delete the app to remove all of its data.
Contact us
Email support@hi.cameron.software. We'll reply as soon as we can.